Logo

Faq

Frequently Asked
Questions

What is the Pasar Pemesanan Platform?

The Pasar Pemesanan Platform is an online B2B e-commerce platform that provides services to facilitate the procurement process for the business sector engaged in the Hotel, Restaurant and Cafe (HORECA) sector. Pasar Pemesanan is available from anywhere 24/7. Pasar Pemesanan connects professionals of the HORECA industry where professional Vendors sell, process orders and deliver products to professional buyers on the platform and Buyers procure and purchase products on the platform.

Can I sell product on Pasar Pemesanan site?

Yes, if you want to join and start selling on the Pasar Pemesanan, learn more about how to get started as a Vendor to start your business on the Pasar Pemesanan

Can I buy products on Pasar Pemesanan site?

Yes, if you want to join and buy products on the Pasar Pemesanan, learn more about how to get started as a Buyer and browse the selection of products from various categories and vendors and find other great offers and discounts.

How to get started as a Vendor in the Pasar Pemesanan Platform?

If you want to become a Vendor and start selling on the Pasar Pemesanan, please first create an account on the website https://vendor.pasarpemesanan.com.
After successfully creating an account, you can manage store information, activate payment options, and upload your company's legal documents in the form of NPWP and SIUP for verification purposes. After your account is verified, you can directly create a product list, order management, and set up promotions to attract Buyers.

How to get started as a Buyer in the Pasar Pemesanan Platform?

If you want to become a Buyer in the Pasar Pemesanan, please first create an account on the website https://buyer.pasarpemesanan.com.
After successfully creating an account, you can manage your company information and upload your company's legal documents in the form of NPWP and SIUP for verification purposes. Once your account is verified, you can directly search for products, create Purchase Requests, and submit Purchase Orders.

Can the individual person join the Pasar Pemesanan?

No, Pasar Pemesanan is a b2b e-commerce platform (business to business), which means that the business carried out by one business entity is intended for another business entity, not for individuals/persons. The type of the business entity can be Limited Liability Company (Ltd), Commanditaire Vennootschap (CV), and Sole Proprietorship.

What will I get as a Buyer in the Pasar Pemesanan?

  • One stop shop to find all products sold by professional with full description and photos
  • Get access to a wide assortment of products
  • Save resources for sourcing, purchasing and follow-up your orders.
  • Streamline the communication with your vendors
  • Easy inbound and goods receipt process
  • Purchase requests and purchase orders processing with approval steps
  • Access to pre-negotiated price products and compare prices
  • Roles and permissions management
  • PR template management
  • Invoice generation
  • Paperless delivery note
  • Integrated Payment process through direct payment to vendor, or virtual accounts or manual transfer to Pasar Pemesanan
  • Implementation of pre-negotiated payment terms
  • Dashboard and reporting and notifications
  • Preferred vendors

What will I get as a Vendor in the Pasar Pemesanan?

  • One stop shop to sell products to professionals with full description and photos
  • Save resources for providing, selling, and follow-up your customer orders
  • Bulk upload product and Bulk update for product
  • Streamline the communication with your Buyers
  • Easy invoice management and e-faktur management process
  • Able to make an individual discounted prices and terms of payment for specific approved buyers
  • Roles and permissions management
  • Orders management
  • Invoice generation
  • Paperless delivery note
  • Integrated Payment process through direct payment to vendor, or virtual accounts or manual transfer to Pasar Pemesanan
  • Tax e-Faktur generation
  • Access to dashboard and notification
  • Download Report (sales, payment status, etc)
  • Download Stock and Product Information
  • Preferred Buyers

How to access the Pasar Pemesanan Platform?

Pasar Pemesanan Platform can be accessed via available web browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge, and other browsers. You can go to the URL https://vendor.pasarpemesanan.com if you are a vendor, or the URL https://buyer.pasarpemesanan.com if you are a Buyer.

Is there an Pasar Pemesanan app for Android/iOS?

Currently, the Pasar Pemesanan Platform can only be accessed via a web browser by going to the Pasar Pemesanan Platform URL. Learn more about how to access the Pasar Pemesanan Platform.

Where can I find information about Pasar Pemesanan?

You can find information about Pasar Pemesanan on our various official platforms

  • 1. Online Platform Support Chat powered by Freshdesk, which can help you overcome difficulties using the platform.
  • 2. Pasar Pemesanan official social media account, latest information about Pasar Pemesanan. The following below are the official Pasar Pemesanan social media account:
    • Facebook: Pasar Pemesanan
    • Youtube: Pasar Pemesanan Official
    • LinkedIn: Pasar Pemesanan
  • 3. Email [email protected] to send an email to Pasar Pemesanan

⚠️ Notes: Pasar Pemesanan urges to always be careful when receiving instructions and/or sharing other confidential personal data from parties on behalf of Pasar Pemesanan because it can be misused. The Pasar Pemesanan only uses the channel as in the information above or uses the official domain.

How to contact Pasar Pemesanan Customer Service?

You can contact Pasar Pemesanan Customer Service via Online Platform Support Chat powered by Freshdesk. Online Platform Support chat is located in the bottom right corner of each platform page. Click the icon then select Chat with us. You can also contact us via Email [email protected]

Is it possible to stop being a Vendor/Buyer at any time?

Yes, you can contact the Pasar Pemesanan Admin regarding this matter.

What payment methods that are available?

Payment for products can be made in the following ways

  • Direct Payment to Vendor (default payment method): payment for products will be paid directly to the Seller’s bank account.
  • Virtual Account Payment to Pasar Pemesanan: payment for products will be paid to Pasar Pemesanan’s Virtual Account which is integrated with Xendit. (Submission request to the Pasar Pemesanan Admin is required to activate this payment method).
  • Manual Bank Transfer to Pasar Pemesanan: payment for the product will be paid to PT Manajemen Pemesanan Indonesia bank account (Submission request to the Pasar Pemesanan Admin is required to activate this payment method).

How many product listed in Pasar Pemesanan Platform?

Currently, more than 1,733 products from various categories and vendors are available on the Pasar Pemesanan Platform.

Does the Pasar Pemesanan cooperate with other e-commerce platforms in selling products?

Pasar Pemesanan does not cooperate with other e-commerce platforms in selling products. All Vendor's products listed on the Pasar Pemesanan Platform can only be obtained by purchasing directly on our Platform.

How to sell products on the Pasar Pemesanan sites?

In order to be able to sell products on the Pasar Pemesanan site, you must be a Business Entity then register as a Vendor on the Pasar Pemesanan.
Click here to register

How to order/buy products on the Pasar Pemesanan sites?

In order to be able to order and buy products on the Pasar Pemesanan sites, you must be a Business Entity then register as a Buyer on the Pasar Pemesanan.
Click here to register

Is there any fee for becoming a vendor in the Pasar Pemesanan?

Yes, fee charged in the form of a commission. Learn more about the amount of commission charged to vendors.

image

Get on board

Let's work
Together